ClickTime FAQs
Most tools give you a log of hours. ClickTime structures every entry by project, client, cost center, and work type—so you get finance-ready labor cost data, not a spreadsheet to clean up.
Yes. The ClickTime mobile app lets employees create expense sheets, snap photos of receipts, and log mileage on the go. Expenses sync automatically, so nothing gets lost between the road and the office.
This typically happens when the employee wasn’t assigned the ClickTime app in Rippling. Assigning the app triggers provisioning, so confirm it’s included in their profile and that their Rippling status is set to Active. If assignment and status look correct, check that the Rippling–ClickTime connection is still authorized.
Via admin-controlled financial mappings—applied automatically upon project selection
Set your organization's mileage rate in ClickTime and employees log their distance. The system calculates reimbursement amounts based on your defined rate. You can update rates as IRS guidelines or company policies change.
Yes. Administrators can choose between miles and kilometers in Company Preferences. This setting applies organization-wide to ensure consistent measurement across all mileage entries.
PSA tools like Kantata and Mavenlink are complex platforms built for end-to-end project management—and priced accordingly. ClickTime focuses on one thing: giving you accurate labor cost and profitability data. You get the margin visibility without the 6-month implementation, the change management headache, or the six-figure annual contract.
Harvest separates time tracking from planning and offers limited reporting. ClickTime unifies time, cost, and capacity in one system so you don’t have to choose between project detail and financial visibility.
Basic tools show who logged hours. ClickTime shows what those hours actually cost and whether projects are profitable. Time is captured with the right context, validated through approvals, and tied directly to project budgets—so finance and delivery teams see margin risk in real time, not at month end.
Glad you asked! Simply fill out our Demo Request Form, and we'll set up a time to walk you through ClickTime.