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Time tracking for IT departments

Turn IT labor hours into finance-ready data for chargebacks, CapEx classification, and capacity planning—without disrupting engineering workflows.

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Finance-ready cost data

Every hour mapped to the project and cost codes finance needs for chargebacks, CapEx, and reporting

No workflow disruption

ClickTime AI pulls activity from the tools IT teams already use—so engineers track time without changing how they work

Audit-ready records

Built-in approvals and audit trails that stand up to internal reviews, tax filings, and compliance requirements

"ClickTime allows us to better plan and track our projects. When someone requests a large project or is looking to fast track an existing one, we now have the data to show our team's true capacity in real time. With ClickTime, we're able to serve our internal customers more strategically and better plan our resources for future needs."

Carmen Cast

Director of Business Applications, Beacon Health

Capture IT labor costs without chasing engineers for timesheets

ClickTime AI reads the footprint of project management tools, calendars, Google and Microsoft apps, and meeting platforms like Zoom—then maps that activity into the project and cost codes operations and finance need
Engineers and IT staff log accurate time without double entry or context-switching, because data flows from the tools they already live in
Every hour is categorized at the point of entry—billable work, internal support, CapEx development, or OpEx maintenance—so finance gets clean data from day one

Internal chargebacks backed by real data, not department estimates

Track time by requesting department, service type, and project so every internal chargeback reflects actual hours delivered—not leadership guesses (over half of organizations still rely on leadership estimates for labor allocation)
Give business units clear visibility into the IT services they consume, reducing disputes and improving cross-department planning
Generate chargeback reports that map directly to GL entries, cutting the manual work between IT tracking and finance reporting

Classify CapEx and OpEx hours with confidence

Tag software development hours as capitalizable at the point of time entry—building the documentation you need for ASC 350-40 compliance and R&D tax credit claims before audit season arrives
Separate new development (CapEx) from maintenance and support (OpEx) with project-level tracking that finance can verify and defend
Protect against the nearly 25% of organizations that have lost R&D tax credits due to inadequate documentation—ClickTime's approval workflows and audit trails close that gap

Integrations

Purpose-built for accurate time data capture

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Every entry includes approval workflows, complete change history, and instant reporting. Whether it's R&D tax credits, client billing disputes, or grant compliance, you have defensible records without scrambling through spreadsheets or Jira logs.

ClickTime AI

ClickTime AI

ClickTime AI

ClickTime AI

ClickTime AI

ClickTime AI

Solution FAQs

What are the benefits of time tracking for IT departments?

Time tracking gives IT departments the data to justify headcount, defend budgets, and bill internal departments accurately for the services they consume. It also enables CapEx and OpEx classification for software development labor—critical for capitalization compliance and R&D tax credits. Without accurate time data, IT remains a cost center running on estimates instead of evidence.

How does time tracking for IT work without disrupting engineering workflows?

ClickTime AI captures activity from the tools IT teams already use—project management platforms, calendars, Google and Microsoft productivity apps, and meeting software like Zoom. It maps that activity into the project and cost codes finance needs, so engineers spend minimal time on manual entry. The goal is accurate labor data without adding friction to technical work.

How can IT departments track time for internal chargebacks?

ClickTime lets IT teams log hours by requesting department, project, and service type—so every chargeback reflects actual labor delivered rather than rough estimates. Custom reports map directly to general ledger entries, making it straightforward for finance to process chargebacks without manual reconciliation.

Can time tracking software help classify CapEx and OpEx for IT labor?

Yes. ClickTime allows IT departments to tag hours as capitalizable development work or operational maintenance at the point of time entry. This creates the audit-ready documentation required for ASC 350-40 compliance, R&D tax credit claims, and investor reporting—reducing the risk of lost credits or failed audits due to inadequate records.

Stop losing visibility into your largest expense

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