ClickTime FAQs
Administrators can update the mileage rate at any time. When updating, you'll have the option to apply the new rate to existing unapproved expense sheets or only to future entries—giving you control over how the change is applied.
Most time tracking tools capture hours but don't categorize them in ways finance can use. If your current tool requires spreadsheet cleanup before you can invoice or report on profitability, you're doing work ClickTime eliminates. The question isn't whether you track time—it's whether that data is usable.
No. We must receive indication from you that you wish to continue using your account. You must activate your account at the end of your trial. Otherwise, your account is inactivated.
Most teams are up and running within a few days, but some more complex organizations might take a few weeks. Our implementation team helps configure your cost structure, approval workflows, and integrations.
Official IRS mileage rates are primarily published on the IRS Standard Mileage Rates page. The IRS typically announces these rates for the following year in December.
Yes—retainer, time and materials, fixed fee, hybrid. Set billing rates by person, project, task, or client. Apply blended or exception-based rates. Historical rates stay accurate even when you change them going forward, so past invoices and reports remain defensible.
Yes. We integrate with leading systems including NetSuite, QuickBooks, Sage Intacct, and more. Data exports map directly to your chart of accounts.
Yes. Administrators can track the status of all approved expense sheets—seeing which have been fully reimbursed and which are still outstanding. This helps ensure employees get paid on time and nothing falls through the cracks.
The pricing model can be found on our pricing page. There is a nominal startup fee and a month-to-month charge; however, there is no contract length and nothing to install.
We base your fee on your Average User Count. Each day, your account is measured and the number ofactiveusers is recorded. At the end of your billing cycle, we take a simple average of each day’s user count to calculate your Average User Count for that billing period. We multiply that number against the cost per person, and that’s the total bill. If you inactivate an employee mid-month, they will not be counted in the daily average as of the date you inactivate them.