5 Myths About Customer Loyalty
If you’re like us, somewhere at home you’ve got a drawer filled with customer punch-cards yearning for customer loyalty. There’s one from the burrito place (“buy 10 burritos and get one free!”), one from the coffee shop, two from the ice cream store, one from the other coffee shop, one from the sandwich place, one from the bookstore, and fifteen more from places you can’t even remember visiting.
The Secret to Productive Client Meetings
For those of us who run service-oriented organizations — or even businesses with clients — you know that client communication can make or break your business. If you're easy to work with, clients are much more likely to continue to employ your services. If you're difficult or disorganized, you’ll be dropped like the ball on New Year’s Eve.
Nonprofit CRM Software: The 8 Things You Need to Know
We know your organization is passionate about your cause. We also know running a nonprofit is a lot of work that can often turn chaotic. Luckily, that’s where nonprofit time management or CRM software can come into play!
How to Negotiate with Clients
Some people enjoy negotiating with clients. Then there's everyone else. Haggling over deliverables, pricing, deadlines, and content can keep even the most seasoned business owners up at night. Fear not! We've put together a handful of tips help guide you through client negotiation.
Nonprofit Spotlight: Near East Foundation
An Interview with Justin Pritchard, COO of The Near East Foundation ClickTime has been helping nonprofit organizations track time and manage expenses for nearly 20 years.
8 Ways to Manage Difficult Clients
If you’re running any kind of service agency, you can probably rank your clients on a nice chart: at the top there’s “A joy to work with” and at the bottom there’s “Break out in hives just from hearing their name.”
When Internal Tools Are Not Enough: Online Timesheets vs. Homegrown Solutions
No one knows exactly when it happened, but some time ago, your company decided to build it's own time tracking system. Everything was customized perfectly for your business. And after some training, everyone knew how to use it.
How to Prepare for the End of the Nonprofit Fiscal Year
June 30th. It's the middle of the calendar year and the beginning of summer. It's home to Michael Phelps' birthday, the ratification of the 26th Amendment to the Constitution, and for thousands of nonprofit organizations, a particularly stressful milestone — the end of the fiscal year.
Time Management: Myths, Truths, and Why Some Businesses Succeed Where Others Fail
Is it just me, or does the entire world seem like it’s committed to the cult of extreme time management? Rarely does a week go by without someone sending me an article explaining how to squeeze more out of my time.
The Secrets to Running — Not Just Starting — a Successful Consulting Business
Browse the internets, and you’ll find a ton of advice on how to start your own consulting firm. Site after site will tell you how easy it is to go it alone, leave your job, and fulfill your dreams.
DCAA Compliance: Everything You Need to Know
Congratulations! You've won a lucrative contract from the Department of Defense. Hurrah! But there's a monster lurking behind that door. Its name: compliance.
Employee Productivity: Myths, Truths, and New Ideas
As it turns out, the history of employee productivity basically starts with one man: Frederick Winslow Taylor. An American engineer, Taylor became the first person to systematically examine employee efficiency. Most famously, he used a stopwatch to time workers shoveling steel, breaking the task into its smallest components so he could figure out the most efficient way to do each.
Resource Allocation: It’s Not Just for Project Managers
At its core, the problem of resource allocation comes down to a simple premise: given a limited set of resources, how can you best utilize them to reach a desired result?
ClickTime Joins the EU-U.S. Privacy Shield Framework
ClickTime has recently been certified as an Active Participant in the EU-U.S. Privacy Shield Program.
Project Cost Estimation: Templates, Tools, and More!
So you’re starting a new project. Great! Business is booming! But how do you estimate how long this project will take to complete? Five hours? Five days? How much will it cost your business to perform this work? Are there any opportunity costs associated with taking on this new project or client?
